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Developing Sustainable Workforce Solutions in Behavioral Health and Direct Care

MDHHS, Health Management Associations, Public Sector Consultants, Behavioral Health Agencies

State Department and Agencies

Healthcare Industry

Organizations Involved

Occupations Impacted

Direct Care Workers; Other: Behavioral Health Workers, general

Workforce Development Focus

Increasing number of healthcare workers AND improving the quality of healthcare workforce AND healthcare workforce retention

Workforce Issue Addressed

Attracting individuals to work in a healthcare profession; Providing a benefit or incentive that encourages individuals to pursue a healthcare profession; Providing educational opportunities for healthcare professionals to become more specialized in their occupation;Training current healthcare professionals in new techniques or practices; Increasing wages and/or expanding benefits for current healthcare professionals; Increasing work and/or workplace flexibility for current healthcare professionals; Expanding career and/or professional development opportunities of current healthcare professionals


MDHHS received funding through the MHEF grant to facilitate stakeholder engagement sessions with the goal of finding solutions for workforce shortages in Michigan among Direct Care Workers and BH practitioners. Stakeholder engagement concluded with a final report outlining several recommendations including implementing a Worker Centric Model that enhances wages and benefits, invests in worker skills, removes barriers, increases flexibility, uses technology to simplify, supports wellness, and creates policy changes.

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