Colleague Care Program
Workforce Development Focus
Healthcare workforce retention
Workforce Issue Addressed
Expanding benefits for current healthcare professionals - Supporting healthcare workers’ mental and/or physical health
The Colleague Care Program at Trinity Health provides support, comfort, care and counseling for colleagues in high-volume, high-stress / high-demanding areas either in person, virtually, or by the telephone. The initative began during the COVID-19 pandemic but has continued since. An element of the Colleague Care Program includes either behavioral health clinicians or non-clinician colleagues providing in-person touch bases with at-risk colleagues to provide active listening and empathy around concerns the may be facing. The goal of the program is to support Trinity Health employees' mental health to increase retention at their facilities. Trinity Health sites in Southeast Michigan were some of the first to implement the Colleague Care Program but the initiative is now nationwide.