EMS Supervisor Academy

The EMS Supervisor Academy is a 60-hour experiential education program that is designed to develop frontline EMS supervisors' skills and employee engagement abilities. The EMS Supervisor Academy is delivered in three, three-day levels, with each level being 20 hours long. The levels are broken up into dialogue, small group exercises, role-playing and lectures. Some of the skills that participants develop are: listening, hearing the story beneath the story, prioritization, and "translating organizational vision/mission into 3 AM decisions". The program is run by an EMS consulting firm called SafeTech Solutions.