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West Michigan Community Mental Health System Workforce Strategies

Healthcare Industry

Community Mental Health

Organizations Involved

West Michigan CMHA

Occupations Involved

Occupations Requiring an MSW; Psychiatrists; Counselors; Psychologists; Other: Peer Support Specialists

Workforce Development Focus

Increasing number of healthcare workers AND healthcare workforce retention

Workforce Issues Addressed

Training individuals to work in a healthcare profession; Providing a benefit or incentive that encourages individuals to pursue a healthcare profession; Increasing wages and/or benefits for current healthcare professionals; Increasing work and/or workplace flexibility for current healthcare professionals; Expanding career and/or professional development opportunities of current healthcare professionals; Opportunity for educational reimbursement


West Michigan Community Mental Health System has implemented several workforce recruitment initiatives including credential flexibility for new staff as appropriate, hosting internships, participating in job and university fairs, and marketing campaigns. To increase staff retention, they have implemented new supervision models, encouraged professional development opportunities, and provided staff retention and referral bonuses, in addition to offering loan forgiveness, daycare, and a competitive benefits package.

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